Frequently Asked Questions
Is the baby sofa safe and supportive enough for my little one, who's still learning to sit?
Absolutely! The baby sofa’s soft, ergonomic design gently supports your baby’s back and sides, helping them build balance and coordination while staying secure and comfortable.
Can I use the baby sofa for feeding or playtime too?
Yes! This versatile design is perfect for playtime, story time, or quick snack breaks. The sturdy yet plush base keeps your baby stable while you feed or engage with them. It’s easy to clean and portable, making it a stress-free choice for everyday use around the home.
Is it easy to move or take on the go?
Definitely! Lightweight and compact, the baby sofa is travel-friendly and fits perfectly in any room or car boot. Move it from the nursery to the living room or take it along for visits, giving your baby a cozy, familiar seat wherever they go.
Where are you located?
Our head office is located in Brisbane.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How do I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at shoplittlebabyme@hotmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.