Frequently Asked Questions
How does the Dream Sleeper actually help my baby fall asleep faster?
The Dream Sleeper uses gentle white noise and soothing sound frequencies that mimic the calming rhythms babies hear in the womb.
Can I adjust the sound and volume levels to suit my baby’s preference?
Yes! Every baby is unique, which is why the Dream Sleeper features multiple sound modes, from gentle white noise to soft lullabies, and adjustable volume control. You can tailor the soothing experience to perfectly match your baby’s comfort, whether they’re drifting off at home or napping on the go.
How long does the Dream Sleeper last on a full charge?
A full charge powers the Dream Sleeper for up to 10 hours of continuous use, making it ideal for overnight sleep or daytime naps. It’s lightweight, portable, and USB-rechargeable, so you can take it anywhere, from the nursery to the pram to your next family getaway.
Where are you located?
Our head office is located in Brisbane.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at shoplittlebabyme@hotmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.