Frequently Asked Questions
How does this bouncer help my baby feel calm and secure even when I’m not holding them?
The gentle rhythmic motion mimics a parent’s comforting sway, helping babies feel soothed and connected, just like being cradled in your arms. Its plush design and snug fit create a cozy, womb-like space that reassures your little one, making independent rest time peaceful for both baby and parent.
Can this bouncer actually help improve my baby’s sleep routine?
Yes! The soft rocking rhythm encourages a consistent nap pattern by naturally signaling your baby’s body to relax and unwind. Over time, this helps build healthy sleep habits, making bedtime smoother and naps longer, a win for both baby and parent.
Is it safe for everyday use when I’m busy around the house?
Absolutely. Designed with stability, a secure harness, and non-slip feet, this bouncer keeps your baby safe while you go about your day. Whether you’re cooking, cleaning, or enjoying a coffee, you can relax knowing your little one is content, comfortable, and close by.
Where are you located?
Our head office is located in [Australian city you’re based in - if you live overseas, consider removing this entire question].
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How do I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at shoplittlebabyme@hotmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.